Start a conversation

Zearn

  • Why does Zearn show completed lessons with 0 XP?

    Sometimes, you may see Zearn lessons or activities in TimeBack that look completed but show 0 XP. This does not always mean XP is missing. <supportagent>This is the student-facing guide. For Support/A...

  • Using the class code to enter Zearn lessons

    When students use their TimeBack credentials and log in for the first time, Zearn will require a class code. This class code associates their TimeBack course's grade with their Zearn lessons.Your Guid...

  • What happens to lessons completed on the wrong Zearn account?

    Sometimes, students accidentally complete lessons while logged into the wrong Zearn account — often through an old setup that's saved from before being granted a different account. When this happens, ...