Overview

On any given day, students and their guides might check the Academic Tracker and get confused because the number of lessons required to catch up to 2X Learning increased even if they completed all lessons required to earn their 2H badges on Dash.

The problem is that the requirements for earning 2H badges and progress considered on the calculations for the Academic Tracker are not exactly the same, which might lead to confusing scenarios.

This article focuses on the main scenarios that might confuse those comparing the requirements for 2X Learning on the Academic Tracker and their badges on Dash.

Scenario 1: Synchronization differences

While the data is coming from the same source, synchronization schedules are different between Dash and the Tracker:

• The Academic Tracker updates targets and mastered units daily
• On the other hand, Dash gets real-time updates

This may lead to small differences that should resolve themselves over the following day.

Scenario 2: Non-essential lessons

A key difference between Dash's 2H badges and the Academic Tracker's 2X Learning goals is:

• Earning daily 2H badges requires completing new lessons
• Meeting 2X Learning targets requires completing new essential lessons

Essential lessons are those from the Skill Plan. To understand this topic, please review this article: What does the Dash's "Recommendation Source" mean?

Therefore, completing a skill coming from a Knowledge Gap or an Override does not count in the Academic Tracker since they contribute indirectly to completing two grades in one year, which is the ultimate goal for 2X Learning, by scaffolding missing knowledge. Still, if these are new masteries, they will contribute to earning a 2H badge.

Scenario 3: Moving to a new skill plan

Moving to a new skill plan is uncommon, but may sometimes happen. For example, a student starting the 24/25 ISEE blitz program will move from IXL to Math Academy and start a new skill plan.

This scenario is similar to the "non-essential lessons" scenario because anything completed in IXL is not an "essential lesson" for Math Academy's skill plan.

Scenario 4: Rounding differences

The most common cause for discrepancies is that the system rounded up the number of lessons required for a student to catch up to their goal.

Suppose you are checking a subject that requires mastering 3 lessons daily to earn 2H badges and achieve daily goals in Dash, but the average number of lessons required to reach 2X Learning is actually 3.1 rather than 3. This difference would appear as an "extra" lesson in the Academic Tracker every 10 days.

This happens because the Academic Tracker rounds up the result by dividing the number of lessons you are required to master by the number of days in the school year.

If you would like more specific data instead of working with hypotheses, you can contact support with the details. We will be happy to double-check the specific subject and validate the actual numbers.

What if I still can't explain the discrepancy?

The first step is taking screenshots and waiting until the following day. This additional time allows the Academic Tracker to update and prevent you from being confused by synchronization differences.

If you still need assistance, please contact the Support Team and share all the available details about what you observed in Dash and when observed them. Note that we cannot access historical data from the Academic Tracker, and the screenshots from the first day might be vital.

Summary

The requirements for earning daily badges and achieving long-term learning goals are not exactly the same, which causes discrepancies when comparing your daily 2H badges and the progress on the Academic Tracker.

If you notice a discrepancy, consider it could be due to synchronization schedules, mastering non-essential lessons, or rounding differences.

If you still need assistance after considering the three scenarios above, do not hesitate to contact the Support Team to discuss your cause in more detail.

FAQ

Q: Why is the Academic Tracker showing that my student needs to complete more lessons today even after they've completed the required number yesterday?
A: The Academic Tracker's number of lessons required for 2X learning is not exactly the same as the goals to earn 2H badges on Dash. These are the main possibilities:

1. The tracker might round up or down the number of required lessons
2. The lesson you see on Dash might not be an essential lesson
3. The student moved to a new skill plan
4. There are synchronization differences since they have different update schedules

Q: How do I know if the lesson I completed was an essential lesson?
A: The recommended source for essential lessons is the Skill Plan. For details, please review this article: What does the Dash's "Recommendation Source" mean?

Q: What can I do if I need more specific data?
A: We recommend waiting for the following day to avoid reporting missynchronization issues. Afterward, you should contact the support team; we will be happy to discuss detailed data and share more details about the calculation.