Start a conversation

Getting started

  • Generating HAR File in Browser

    Generating HAR File in Browser Overview When you encounter various browser-related issues (e.g., a website is inaccessible, timeout while reaching resources, some UI elements are not displayed, etc.),...

  • Changing names or email addresses for students

    Important School staff must contact Support before correcting a student’s name or email address in the SIS, HubSpot, or any connected system. Never make these changes without consulting Support first,...

  • Quicksight Dashboard Access

    Aiming to streamline Support, Academics and Alpha Staff access to QuickSight, we have automated the QuickSight invitation process with ATLAS. Hereinbelow, you will find a quick breakdown on the option...

  • Device Enrollment at Alpha - Guide and Resources

    IMPORTANT: This article does not apply to students with "User-owned" Devices. Check the "Device ownership" column of the Education Tracker - Campus Matrix Overview All students with MDM owned devices ...