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  • Camera Not Working

    You might be trying to use your camera on an app (for example, to join a coaching call on Google Meet), but the app says your camera cannot be found. This article follows the most common solutions. Fo...

  • ‘ERR_PROXY_CONNECTION_FAILED’ error: GoGuardian installation issues leading to ‘No internet’

    If a single device fails to connect while using the browser with errors pointing to: Browser says “No internet” Browser says “There is something wrong with the proxy server” Error code ERR_PROXY_CONNE...

  • Microphone Not Working

    ClearFluency or another Learning App does not detect microphone input, users report “no sound,” or speech is not being registered. This article covers the most common solutions. Step 1: Check that the...

  • GoGuardian: Student Screen Shows Duplicate Activity

    While monitoring students in GoGuardian, you might notice that a student has a second screen that doesn't match what they're actually doing. This usually means the student's GoGuardian profile is pres...

  • How to request access as school staff to paid Enterprise accounts, new Devices, Ramp Cards, and other Ops-related queries

    How to request access as school staff to paid Enterprise accounts, new Devices, Ramp Cards, and other Ops-related queries Overview If you need access to paid software or other Ops-managed resources, t...

  • Chrome Profile Error and How to Fix Them

    When you open Chrome, you might occasionally see this frustrating message: Profile error occurred - Something went wrong when opening your profile. Some features may be unavailable. This error prevent...

  • Resolving Chrome Crashes on MacOS

    Introduction Crashes often stem from the presence of multiple user profiles within the Chrome browser. In this guide, we will walk you through the troubleshooting process. Diagnosis The frequent crash...

  • School system (Grades and Levels)

    Students are split by “levels”  PreK-8 students (from Preschool to 8th Grade), ages typically 4-14 High-School students (from 9-12th Grade), ages typically 14-18 School system (Grades and Levels)     ...

  • Achieving Effective Mastery-Based Learning

    Mastery-Based Learning: Unleashing Educational Potential Mastery-based education has emerged as a transformative approach to learning. The roots of this model can be traced back to a groundbreaking st...

  • How to make the most out of Alpha's Turtle Tutor

    Note: Please keep in mind the Turtle Tutor assistant is still in a testing phase (Beta)! Please report any issues to help us improve it, and keep in mind that it can make mistakes.  Overview We are gl...