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How can Guides join a class and start monitoring student metrics in TimeBack Dash?

You’ve been onboarded and can now sign in to TimeBack Dash as a Guide, but your Home page may feel empty at first.

TimeBack Home page showing Student XP Summary with no students and Quick Actions including Create Class and Join Class.
If you see No students found, join or create a class (and add students) so your Home page summaries can populate.

Also, in the Learning Metrics page, you may see messages about missing classes and prompts to create or join one.

TimeBack Learning Metrics page showing 'No Classes Assigned' with Create Class and Join Class buttons.
If you see No Classes Assigned, join or create a class to unlock an easier daily workflow (rosters and summaries).

For day-to-day use, you should be in a class. Once you join or create a class, TimeBack Dash will use class-based selectors to show your roster, and your Home page summaries will begin populating for the students in your class.

Option 1: Join an existing class

  1. Click Join Class (from Home or Learning Metrics).
  2. Select the class you need from the list of available classes (often shared by a Lead Guide).

Option 2: Create a new class (and add students)

  1. Click Create Class (from Home or Learning Metrics).
  2. Follow the prompts to name the class and add students.

Important limitations:

Organization scope

You can only see students and classes within your campus. If you moved campuses or can’t find expected students/classes, contact Support with details about what you expected to see, what you actually saw, and the exact page you were on, and the team will work on correcting your access.

New campuses

As a Guide trying to join a class for a new campus, you will see this message:

Join a Class dialog showing Alpha World with 0 classes and the warning, No homeroom classes in this organization.
No homeroom classes in this organization means there is no existing class to join for that campus. Select Create Class to create one.

Tip: You will also need to create a course and term for new schools. The prompts to create a class will guide you through the process.

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  1. Manuel da Silva

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